LANDR VS EMASTERED VS CLOUDBOUNCE TRIAL

Please let us know if we can help in any way regarding your purchase via the in-app chat at or by sending us email to Happy to help you out if you have any questions. From our side nothing out of the ordinary has happened and therefore you haven't received a refund for this purchase (we do have a very clear refund policy available at ). Ideally, a mastered track’s waveform should be consistent. If it’s a modern pop, EDM, hip-hop, or Rock production, the waveform should be dense/cluttered to the ceiling, especially around the busiest or most active parts of the song. After this, the original purchase got charged by the system, as there might be a small processing lag with any and all payments via the payments processor. The waveform of your mastered track must peak at about -2 to 0 decibels or touch the ceiling at some point. This effectively only stops the billing and the renewal from happening in 12 months time. 20 mins from the original purchase the Annual subscription was cancelled. The sequence was that the purchase happened on May 22nd, 2022. You simply buy and get the plan for the next 12 months after which it will automatically renew unless you cancel it prior to the renewal.

LANDR VS EMASTERED VS CLOUDBOUNCE TRIAL

The subscription does not include any kind of Trial phase during which you could freely try the app and cancel if you don't like it. Your purchase was a regular Annual Infinity subscription from our website.

Let us go through what we understand has happened. Sorry if you feel this way regarding your purchase. Hi Jason, thanks for your message and feedback. Reply from CloudBounce (Web Mastering) Jun 13, 2022 Why fix something if it isnt broken? They shot themselves in the foot. they are incompetent and lack communication. I am still waiting for customer service to respond, so i can get a refund and get on with a different mastering service. Yet again i tried to merge my account ( UNKNOWN ERROR ) and still DID NOT HAVE AN ACCOUNT. Strange that i didnt know there was a merge happening. I contacted customer support and told me all was fixed and that i could login and merge my account. I tried loging into my CB account only to find out that i no longer had an account AT ALL. i did my usual IT checks to see why it wasnt working. i was trying to access my desktop app and was in a loading loop. it was simple, straight forward and game me everything i needed since i was new to mastering. I have been utilizing cloudbounce for about 4-5 months now and couldnt have had a better experience with what i needed done.

Landr vs emastered vs cloudbounce